Terms and Conditions

Terms & Conditions Effective Date: September 1, 2026

 

Welcome to www.mittchen.com operated by Allocaverse LLC. By purchasing a service package or retainer from our website, you agree to the following terms:

1. Scope of Services & Delivery

• Services are delivered digitally via[email, shared cloud folders, client portal, or scheduled strategy calls.

• Specific deliverables, revision limits, and estimated turnaround times are detailed on each service page or in your signed Statement of Work (SOW).

2. Client Responsibilities & Platform Access

• Timely campaign execution requires your cooperation. You agree to provide necessary access (e.g., Meta Business Manager, Google Ads, website admin, brand assets) and timely approvals within 3–5 business days of request.

• Allocaverse LLC is not responsible for launch delays caused by missing client assets, delayed approvals, or third-party ad account suspensions.

3. Ad Spend & Third-Party Platforms

• Unless explicitly stated otherwise in writing, client ad spend is billed directly to the client's payment method on file with the respective advertising network (e.g., Google, Meta, TikTok).

• Allocaverse LLC is not liable for platform outages, algorithm updates, or policy changes made by third-party networks.

4. No Guarantee of Marketing Results

• Digital marketing performance depends on numerous factors outside our control, including market conditions, audience behavior, budget, and platform algorithms. While Allocaverse LLC applies industry best practices, we make no guarantees regarding specific traffic, leads, sales, conversion rates, or return on ad spend (ROAS).

5. Intellectual Property & Portfolio Rights

• Upon full payment, you receive full ownership and commercial usage rights to final custom deliverables created specifically for your brand (e.g., ad creatives, copy, landing pages).

• Allocaverse LLC retains ownership of all proprietary frameworks, templates, and reporting tools, and reserves the right to display non-confidential campaign results in our portfolio unless a separate Non-Disclosure Agreement (NDA) is signed.

6. Limitation of Liability

• To the fullest extent permitted by law, Allocaverse LLC shall not be liable for any indirect, incidental, or consequential damages—including lost profits, lost revenue, or ad spend losses—arising from our services.

7. Contact Information

• Questions regarding these terms may be sent to team@mittchen.com.

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